Privacy Policy

Last updated: November 13, 2024

1. Introduction

This Privacy Policy explains how SmolDocling collects, uses, and protects your information when you use our AI-powered document conversion service. We are committed to protecting your privacy and handling your data with transparency.

2. Information We Collect

To provide our service, we collect and process:

• Account information (email, username, password)
• Documents submitted for conversion
• Usage data and preferences
• Payment information (processed securely by our payment providers)

3. How We Use Your Information

Your information is used to:

• Provide and improve our document conversion service
• Process your payments and manage your subscription
• Personalize your experience and save preferences
• Send important service updates and communications

4. Data Processing and Storage

We handle your data with utmost care:

• All documents are encrypted in transit and at rest
• Documents are temporarily stored only during processing
• Data is processed using secure cloud infrastructure
• Regular security audits and updates are performed

5. Data Sharing and Third Parties

We may share data with:

• Payment processors for handling transactions
• Cloud service providers for infrastructure
• Analytics services to improve our platform

We never sell your personal data or processed documents to third parties.

6. Your Data Rights

You have the right to:

• Access your personal data
• Request data deletion
• Export your data
• Opt-out of non-essential data collection
• Update or correct your information

7. Data Retention

We retain your data according to these principles:

• Account information: Until account deletion
• Processed documents: Deleted after processing
• Payment records: As required by law
• Usage logs: Up to 90 days

8. Security Measures

We protect your data through:

• End-to-end encryption
• Regular security assessments
• Access controls and authentication
• Secure data centers

9. Policy Updates

We may update this policy to reflect:

• New features or services
• Legal requirements
• Security improvements
• User feedback

10. Contact Information

For privacy-related inquiries:

• Email: privacy@smoldocling.net
• Support: support@smoldocling.net
• Response time: Within 24 hours